Illegally parked cars cost you customers.
Every day.
Commuters, long-term parkers and non-customers are taking up the parking spaces intended for your shoppers. The result: shoppers drive off, tenants complain, and your premises lose their appeal. We’ll sort it out – using ANPR technology, with a fully managed service, at no cost to you.
The problem
Your car park is there for your customers – not for commuters, long-term parkers or visitors to the office park opposite. Yet that is exactly what happens every day: the best spaces are taken, your customers turn away, and your tenants are asking what action will be taken.
Parking problems in the retail sector are no trivial matter. They have a direct impact on footfall, turnover and tenant satisfaction – and therefore on the value of your property.
Our solution
We take care of the entire process: from site surveys and camera installation to signage, day-to-day operations, objection management and reporting. You’ll have a single point of contact who knows your site – and is available whenever you need them.
Our ANPR system automatically recognises authorised vehicles and records unauthorised parkers – without barriers, without tickets and without any manual effort required from your team. Barrier-free, free-flow parking for your customers – consistent enforcement in the background.
The three biggest parking problems
in the retail sector
Every site is different. But we come across these situations in half of all our initial consultations.
Commuters, staff from neighbouring businesses or simply opportunistic long-term parkers – they all take up spaces reserved for paying customers. The result is clear: fewer visitors, more complaints from tenants, and lower turnover.
Poor data, inconsistent quality across multiple sites, and enforcement approaches that you cannot justify to tenants or the press. The problem isn’t car park management itself – it’s choosing the wrong partner.
When shop tenants link rent negotiations to the car park issue or escalate complaints all the way up to portfolio level, an operational matter becomes a commercial issue. You need a solution that you can put forward to senior management.
What our solution means for the retail sector in practical terms
Barrier-free ANPR free-flow system
No barriers, no tickets, no queues at the entrance or exit. Our cameras automatically record number plates as vehicles enter and leave. Authorised vehicles are allowed through, whilst unauthorised parkers are recorded. Nothing changes for your customers, except that they’ll find a free parking space.
Real-time data for your asset management
Occupancy rates, peak times, enforcement results, dwell times: all in a single dashboard that your commercial team, management and tenants can actually use. Not a black box, but data that informs decision-making.
Discuss your location in 15 minutes.
Are you ready to
reclaim your parking space?
Let us show you in 15 minutes how we can sort this out at your sites. No obligation.
Frequently asked questions from the retail sector.
Nothing that puts a strain on your customer relationship. We work with clearly communicated maximum parking times, visible signage and a defined grace period. For regular customers, validation can also be integrated – for example, on the receipt, via a QR code or at a self-service terminal. You want your customers to come back. That is exactly what the process is designed for.
No. Our system operates seamlessly using the free-flow principle: cameras automatically capture number plates on entry and exit. No queues at the entrance, no tickets, no frustration with payment machines. For mixed-use sites, we combine ANPR with Sippi – an app-based payment solution supporting Apple Pay, Google Pay and card payments – or with kiosk terminals for visitor registration, as required.
We work with clear, straightforward contract terms and deliberately fair termination clauses. We want to win new locations because we deliver – not because a contract ties you in. We’ll discuss the specific terms during our initial meeting, tailored to the size of your portfolio and the type of location.
It usually takes a few weeks from the site inspection to go-live – depending on the approval status, the scope of signage and, where applicable, line-marking work. We typically start with a soft-launch phase: first warning notices, then enforcement. Your customers are kept informed through visible on-site communication, so they are not taken by surprise.