The parking space is included with the flat.
It’s no coincidence.
Unauthorised parking in tenants’ spaces, blocked visitor parking spaces, complaints to the property management company and, in the worst-case scenario, negative press coverage due to an enforcement provider that is too aggressive. We ensure that parking spaces are available to those who are entitled to them. Supported by ANPR technology, enforced fairly, at no cost to you.
The problem
In residential complexes with open or semi-open access, commuters, residents of neighbouring properties or visitors to nearby businesses park their cars and block the parking spaces for which your tenants pay a monthly fee.
The complaints end up with the property management company, relations with tenants suffer, and every aggressive response from the current enforcement provider leads to another poor Google review – or another article in the local paper.
Our solution
Our ANPR system recognises the vehicles authorised to park there: tenants, owners, approved visitors and service providers. Authorised number plates are registered and managed via a simple digital portal, either by the property management company or directly by the residents themselves.
Unauthorised parkers are documented and dealt with through a documented, proportionate process. No hassle for your tenants. No cause for criticism of your management team.
The three biggest parking problems
with residential properties
Every property is different. We come across these situations in almost every initial inspection.
Every month, the tenant pays for a fixed parking space, only to find it occupied in the evening – by a vehicle that has no business being there. What follows is an email to the property management company. The problem itself is minor, but the consequences for the customer relationship are not.
Who is allowed to park here? Who is a visitor, and who is a long-term parkers? These are questions your local authority shouldn’t have to answer, yet is forced to do so. Manual lists, notices, barriers: a lot of effort for something that should simply work in everyday life.
A parking ticket on the Sunday when the grandparents came to visit. A vehicle being towed away during a move. The previous provider’s knee-jerk reaction is costing you dearly – in the form of Google reviews and strained relations with tenants. Fairness, in this context, is risk management.
What our solution means in practical terms for the residential property sector
No standard playbook. We work with an industry-specific approach – tailored to tenants’ needs, management processes and the requirements of different user groups within a property.
Barrier-free ANPR free-flow system
No barriers, no chips, no lost key cards. Our cameras automatically capture number plates as vehicles enter and exit. Authorised vehicles drive straight through, whilst unauthorised parkers are recorded. It’s just as seamless for tenants, visitors and service providers – round the clock.
Digital number plate management for residents
Tenants and owners manage their vehicle registration numbers themselves via a simple online portal: including second cars, moving house or changing vehicles. The property management team can keep track of everything without having to enter every change manually. It’s a process your residents will understand in a matter of minutes.
Fair enforcement that protects your reputation
Clear signage, documented grace periods, and a transparent appeals process via our online portal. No towing as an initial measure, no escalation that you’ll have to explain afterwards. A model that you can defend to tenants, the owners’ meeting and the press.
A partner for your entire portfolio
Whether you manage a single property, a condominium association, a housing association or a nationwide portfolio: you’ll have a single point of contact for all properties, consistent reporting and the same high standard of service from the very first pilot property right through to a nationwide roll-out.
Let’s discuss your property in 15 minutes.
Are you ready to give
your residents their parking spaces back?
Let’s take 15 minutes to discuss how we can solve the parking challenge at your properties. No strings attached, straight to the point – and with no sales pressure.
Frequently asked questions relating to the housing sector and property management.
Residents can issue visitor parking permits themselves – via a simple online portal or an app. These are valid for a limited period: one hour, one evening or a whole weekend. Our colleagues in the UK refer to this system as ‘Virtual Visitor Parking’: no paper permits, no arguments at the barrier, no tickets left under windscreen wipers. Tradespeople, care services and deliveries can also be easily accommodated.
This is the most common reason for contacting us. Our model is consistently designed with proportionality in mind: clear signage, documented grace periods, a transparent appeals process via our portal, and no towing as an initial measure. At a residential complex in the UK with 220 parking spaces, we have reduced complaints by over 60 per cent following an aggressive previous provider – without a single negative press report since going live.
Tenants and owners manage their own vehicle registration details via an online portal – whether it’s a change of vehicle, a second car, a change of registration or a move. The property management team maintains a clear overview at all times, without having to enter every change manually. The parking space details remain reliably up to date without your team having to carry out extensive data maintenance.
Yes, and that is precisely where one of our strengths lies. You’ll have a single point of contact for all properties, consistent reporting and the same high standard of service – from individual properties through to owners’ associations and nationwide portfolios. Our UK team has mobilised over 100 estates for Peabody Housing as part of a phased roll-out – and we’re bringing the same level of discipline to Germany.
We have a documented, legally compliant process for abandoned vehicles: tracing the owner, observing statutory time limits, serving the necessary notices, and maintaining accurate records. No vehicle is removed whilst an active appeal is pending. In the UK, we removed over 70 vehicles for Peabody Housing in 2025 using this method, in full compliance with the law – without a single instance of incorrect service.